Truly Elite Protection System
TEPS is based on Integrated Pest Management: using scientific, investigative, technical and managerial knowledge to assess the real or potential presence of pests in and around a building.
1. Facility assessment
Our Truly Elite Protection System program begins with an in-depth facility assessment. The assessment evaluates all interior and exterior areas of the facility. From the assessment, requirements for the program are established and the results and corrective actions are documented, and used to develop and update the IPM program based on our exclusive 3 Zone Protocols.
2. Program development and implementation
Truly Nolen will provide the facility with a written IPM program. The plan will take into consideration the overall level of any potential risk. To develop the initial plan or to update an existing one, we analyze:
- The surroundings of the facility
- Historical data and trends
- Seasonal concerns
- Buildings and exterior
- Maintenance
- Operational and non-operational practices
- Pest-sighting records
3. Service log
After each visit, our technicians will provide the facility with all the relevant documentation of the service performed during the visit.
4. Monthly report and trend analysis
The information gathered will allow us to present a comprehensive report, which will include the following:
- Services performed.
- Recommendations to the facility along with corrective actions taken by Truly Nolen International.
- Monthly activity in light systems.
- Special insects of interest with scientific identification and behavioral information.
- Percentage of insect light systems with high activity.
- Activity percentage in rodent devices per device, per month and trend analysis for the last months.
- Trend analysis graphs for rodent devices.
- Trend analysis for crawling insects and occasional invaders.
- OUR NEW AND EXCLUSIVE INDICATOR TEPS.
Truly Nolen Custom Training
We provide customized training to our customers and all employees worldwide. Our technical support team travels the world to ensure that each office is providing consistent service quality.
6. Virtual Training Center
Our virtual training center allows for in-depth training to our customers and all employees worldwide. Our technical support team travels the world to ensure that each office is providing consistent service quality.
The virtual center supports real-time training for operational and sales teams, with access to updated pest management information.
7. Quality assurance system (Supervision App)
Periodically our trained supervisors will visit your facility to perform an audit of the services provided by Truly Nolen using our exclusive Supervision App. The customer will receive the Audit Report, including a detailed checklist specific to the type of retail facility, such as fast food restaurants, supermarkets etc. with a performance indicator.
8. Customer education program
Our offices provide free, on-site training to our customers on all aspects of IPM measures, pest biology and ecology, regulatory knowledge, audit support etc.
9. Scientifically designed service protocols
At Truly Nolen every program is designed and customized to fit our customer’s needs. Our ‘Truly Elite Protection System’ ( TEPS) is made specifically for audited facilities. TEPS (our ‘Truly Elite’ Protection System) is made specifically for audited facilities.
10. Rapid response
We will be there in a timely manner to solve any problems that might occur. We also will identify action thresholds for pest sightings with facility management. When any threshold has been exceeded, an escalation protocol will be implemented until control has been established.
One prevention program.
The residential program represents the property in three zones: green for the garden and outdoor areas; yellow for the immediate perimeter; red for the interior. Inspection, treatment and follow-up are adapted to each zone.
The facility assessment establishes and updates the IPM program using our three-zone protocols. The ten components above describe the assessment, service, documentation, training and response that make up TEPS.
Publication references
Talk to your local office.
Find the team serving your area or ask Truly Nolen International.